Our Commitment to Your Privacy
Welcome to the VANIQA® website (the “Site”). Your privacy is of utmost importance to us. The success of our business is based on our ability to maintain the trust of our users. Because we collect certain types of information about the users of our Site, we feel you should fully understand the conditions of our collection and use of such information. This privacy statement (“Privacy Statement”) describes what information we may collect about you, how we use your information, how we protect and secure it, and what choices you have regarding how that information is used. By using this Site, you consent to our collection and use of your personal information as described in this Privacy Statement. For purposes of this Agreement, the terms “we,” “us,” “our,” and “SKINMEDICA,” refer to SKINMEDICA, INC. “You” refers to you, as a user of the Site. By using this Site in any way, you signify your agreement to this Privacy Statement.
Changes to this Privacy Statement
We reserve the right to change this Privacy Statement, along with related procedures, at any time. Minor changes to this Privacy Statement may occur that will not affect our use of individually identifiable or personal health information. If we make significant changes in the way we treat personal information, we notify users by sending a notice to each user’s primary email address, as provided by each user to us, and/or by placing a notice on our Site. We will post changes to this Privacy Statement on the Site in a timely manner.
If you have any questions regarding this Privacy Statement or the practices of our Site, please contact us at firstname.lastname@example.org.
Information We Collect
Information we collect from visitors
Visitors can access the Site and browse some areas of the Site without disclosing any personally identifiable information. We do track information provided to us by your browser, including the website you came from (known as the “referring URL”), the type of browser you use, the time and date of access, and other information that does not personally identify you. You must register to access portions of the Site.
Information we collect when you register
When you register for the Site, we may collect personally identifiable information about you like your name, telephone number, and physical and/or e-mail addresses. On the registration screen, we clearly label which information is required for registration and which information is optional and may be given at your discretion.
We also collect information that you voluntarily provide to us through responses to surveys, questionnaires, feedback forms, and related forms.
What are Cookies?
“Cookies” are pieces of data stored on the user’s computer tied to information about the user. Information gathered through cookies and web server logs may include information such as the date and time of visits, the pages viewed, time spent at the Site, and the Sites visited just before and just after visiting our Site. By setting a cookie on our Site, users would not have to log in a password more than once, thereby saving time while on our Site. If users reject the cookie, they may still manually log onto our Site and otherwise use our Site. The only drawback to this is that the user will be limited in some areas of our Site.
How We Use Information
We use the personally identifiable information you provide us to fulfill your request for information, to perform order placement, and for our own internal tracking purposes, information correction and internal records. We also use your personally identifiable information for marketing purposes and for purposes of giving you information about our products. We may also personalize the Site based on your interests. For example, you may see different articles in different places on the Site based on information you have shared with us or information we have gained by reviewing your previous visits.
Like most websites, collect information on the use of our site by visitors including you.. We use log files to analyze trends, administer the Site, track users’ movement in the aggregate, and gather broad demographic information for aggregate use. We also gather aggregate data about visitors to our Site for product and service development and improvement activities. We also use it for market analysis.
If you choose to use our referral function to tell a friend about the Site and VANIQA® generally, the Site will ask you for your friend’s name and e-mail address as well as your information. The form automatically sends your friend a one-time e-mail inviting him or her to visit the Site. We do not access or store this information, except to send this invitation.
How We Protect Information
While there is no practical way to absolutely assure the security of information you supply us while at the same time providing the services we offer over the Internet, we take steps we believe are reasonably designed to protect your information from unauthorized access. We have security measures in place at our physical facilities that we believe are adequate to protect against the loss, misuse, or alteration of information that we have collected from you at our Site. We also protect your information by requiring that all of our employees and others who have access to or are associated with the processing of your data respect your confidentiality.
We use security methods to determine the identity of each registered user, so that appropriate rights and restrictions can be enforced for that user. We also use both passwords and usernames to authenticate users. Users are responsible for maintaining their own passwords.
Sharing of Information
We do not share your information with third parties, except for legally required disclosures, as discussed below. For the purposes of this Privacy Statement, the term “third parties” does not include any parent, subsidiary, or successor or assign of SkinMedica, Inc.
Legally Required Disclosure of Information
We may release account and other personal information when we believe such release is required to comply with law. We may release personal health information if, we determine, after consultation with an attorney, that the release is compelled by law, regulation, or government order, or if the release may be necessary to prevent the death or injury of any person.
Privacy Policies of Linked Sites and Advertisers
Our Site may contain links to other websites, as well as advertisements from companies with their own websites. These other websites may not have privacy policies, and we are not responsible for the privacy practices or the content of such websites. If you have any questions about how these other websites use your information, you should contact them directly.
Employees, Access, Training and Expectations
Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information to those employees we reasonably believe need such information do their jobs.
Your Rights and Choices
You can unsubscribe from communications you no longer wish to receive from us. We provide unsubscribe (opt-out) instructions in our communications.
You have the ability to correct or change any information that you have previously provided to us by sending an email to email@example.com. You may change this information at any time and as often as necessary.
We do not intend to collect personally identifiable information from any person who is a child under the age of 13. When a person presenting demographic data indicating that they are under the age of 13 attempts to complete any form on our Site, we ask that he or she do so in the presence of, and with the express consent of, his or her parents or legal guardian.
Last Updated: This Privacy Statement was last updated in January 2009.